Week 45: Unlocking Conflict

This week we talk with Catherine Morrison, executive coach, consultant, and law professor specializing in conflict management and negotiation who has taught at Johns Hopkins University and Penn State University. Catherine is here today to share with us her insights about how to manage and anticipate conflict and use it to our advantage.

Recommended resource:

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton and Shelia Heen